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FAQ's
What age is elderly?
The term “elderly” typically refers to individuals aged 60 and above. This age group is often associated with retirement and an increased focus on health, well-being, and support due to the natural aging process. At Driyati Services, we focus on providing compassionate care tailored to the unique needs of this valued age group.
What is elderly care at home?
Elderly care, also known as eldercare or aged care, is focused on meeting the unique needs of older adults. It includes various forms of support like assisted living, adult daycare, long-term care, nursing homes (residential care), hospice care, and in-home care services. These options aim to ensure comfort, dignity, and quality of life for the elderly, addressing both physical and emotional well-being in a safe and nurturing environment.
What is it called when you take care of the elderly at home?
Taking care of the elderly at home is commonly referred to as home care for the elderly or in-home elderly care. This type of care involves providing personalized assistance to older adults in the comfort of their own homes, addressing their physical, emotional, and social needs. Home care services may include help with daily activities like bathing, dressing, medication management, meal preparation, companionship, and mobility support, ensuring seniors maintain independence and quality of life while staying in familiar surroundings.
Do you provide elder care services at home?
Yes, we offer elder care services right in the comfort of your home.
For how many hours can I book a caretaker?
You can select the duration and frequency of care on our website’s inquiry form or whats app or call. Our support executives will be happy to support.
What are the charges for caretakers?
Caretaker charges vary depending on the selected services and duration.
Are there any extra charges apart from the service fee?
No, there are no additional fees.
What is the cancellation policy?
A cancellation fee will apply if you cancel after the allocated cancellation period. Please refer to our cancellation policy.
Will caretakers be available during public holidays?
Yes, caretakers are available on public holidays and festive occasions.
Do I have to pay extra for public holidays or weekends?
Yes, service charges are slightly higher on public holidays and weekends.
How many leaves does a caretaker take in a month if booked for a month?
Caretakers are granted two days off per month to rest and rejuvenate for providing the best care to your loved ones. During these leave days or in unforeseen situations, we ensure a replacement caregiver is arranged seamlessly. Our care team prioritizes timely communication with families regarding any changes in duties, ensuring transparency and consistency in service.
Are caretakers reliable and trustworthy individuals?
Our caregivers are certified and trained professionals, equipped with the necessary skills to provide quality eldercare. We do not hire gig workers, ensuring consistency and reliability in care services. Additionally, Driyati conducts thorough background checks for all caregivers, prioritizing the safety and well-being of your family.
Will caretakers accompany my parents for outdoor activities?
Yes, caretakers can accompany your parents for walks or shopping.
How is the grooming and hygiene of caretakers ensured?
Our caregivers are well-trained, groomed, and provided with hygiene kits.
What if a caretaker doesn't show up after booking?
We ensure prompt replacement of caretakers in such cases.
Do I need to pay extra for caretaker replacement?
No, there are no additional charges for replacement.
What certifications do caretakers possess?
Caretakers undergo certification and training as per industry standards.
Can caretakers assist with showering and feeding?
Yes, if included in the selected package.
Do caretakers stay overnight if I go on vacation?
Yes, overnight stay is included in 24-hour care packages.
What if I'm unhappy with the services?
We offer refunds as per our terms and conditions in such cases.
How can I make payments for the services?
Payments can be made through various digital payment options.
Where is your office located?
We are currently serving all locations in Ahmedabad.
How will I receive my payment receipt?
Payment receipts will be emailed to you.
Are any documents required for availing services?
Yes, identification documents of the elders receiving care are needed.
Do you provide care for both parents?
Yes, we offer packages for both parents. Visit our website to explore available services.
Do you provide hospital or post-hospital care services?
Yes, we offer hospital and post-hospital care services as well.